FREE SHIPPING PAN INDIA | EXPECT A DELAY IN DELIVERY TIME DUE TO COVID RESTRICTIONS

Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at contact@kaldern.com

Orders are dispatched in 1-2 days of its placement. The overall delivery time is 5-7 days, pan India. We try to ship orders as soon as we can but this time may vary in exceptional cases because of national holidays, technical issues, etc. Once your order is dispatched you will start receiving regular tracking updates on mail accordingly. For more questions you can reach out to us on whatsapp/call at +91-7019170169 or use the chat support available on the website itself. 

Oh yes! We have taken the tough route of using only eco-friendly fabrics for this sole reason. As a brand we're trying to replace all the plastic we use with natural replacements, packaging is next!

Yes! We have "cashfree" as our payment gateway which is one of the leading payment gateways in India. It is completely safe and trustworthy to pay for your orders using any of its available payment methods. We have been serving customers for more than 2 years now and have received nothing but love throughout! 

Yes! We manufacture all of our products to maintain a standard of quality. Our production unit is in Jaipur, Rajasthan, India. Most of the raw material is also sourced from Indian manufacturers to promote and support the base of our country.

No, we don't offer COD as a payment option. We have done it in the past and it didn't work for us at all! It is not feasible for us to cover the shipping overheads of unaccepted shipments since we are not a corporate giant but a small home grown business. 

We only offer returns/exchanges on the products which were found to be defective/wrongly sent. Contact us on mail at contact@kaldern.com if you have received an incorrect product or if your product has manufacturing defects in 1-2 days of receiving the delivery. We will get back to you as soon as possible.